Monthly Archives: October 2013

Chapter 86, “The Good, the Bad and the Ugly”

Another week missed!  I think I was trying to catch up on sleep after two busy weekends of Cotton Patch.  Time to buckle down and type.

I like to think there are three different kinds of leaders.  I call this the Clint Eastwood theorem.  They are the good, the bad, and the ugly.  Named after the 1966 spaghetti western of the same name.  The “Good” is pretty self-explanatory as is the “Bad”.  The interesting ones are the “Ugly”.  These are the ones that actually get things done but it’s never on the straightest or most logical path.  It’s a pretty broad category but it’s also the most entertaining.

I’ve written several blogs about guys I’ve worked for.  Mostly commanders, but I’ve also worked for a variety of folks who were what we call “section chiefs”.  These are guys who are in charge of specific squadron functions like Current Operations or Scheduling, to name a few, but aren’t commanders.  They’re guys who are ambitious enough to take on a bigger job and hope to, someday, be given the opportunity to be actual commanders.  In other words, they’re getting to learn by making mistakes in a area  that won’t screw things up to badly for the whole squadron.

As a young Air Reserve Technician (full time reservist/civil servants for those unfamiliar with the program) you often find yourself the sole full-timer in a section trying to do what, on active duty, would be accomplished by a staff of five or six.  It’s one of the things that makes the reserves so efficient but it can mean a lot of pressure to manage the daily flying program.  There might be another four or five reservists in the shop, but they may only be there two days per month leaving you to do the lion’s share of the work.  On top of that, the section chief is usually a reservist and unless he fully grasps the reality of the workload, you can find yourself working for someone with, shall we say, unrealistic expectations.

I once had a reserve supervisor who had a highly successful civilian job but he had absolutely no management experience.  He would come in for the UTA (drill weekend) and decide that the entire program needed to be revamped.  He would brief the squadron commander of the new direction and promptly disappear for 28 days.  He couldn’t be reached, because he was too busy, and I was left fend for myself.  He would reappear on the next UTA and complain that his new program had not yet been implemented.  Because of him, I identified a new subset of the “Ugly” category.  I call it “I think, therefore it is”.

I’m sure, if you think about it, you can come up with someone that fits into this category and maybe we all do a little.  We can have all of the best intentions of doing or changing something but unless we actually DO something it won’t happen.  I see all of these programs to “raise awareness” about every disease or social ill but being aware is not “doing”.  You might feel good about how compassionate and caring you are but feelings accomplish nothing.  Leaders don’t throw out ideas and assume things will get done just because they’re in charge.  Leaders coach, mentor, manage, follow up and clarify when necessary.  These are skills that are learned through years of experience.  Years of observing those who have already figured it out and years of making mistakes along the way.  You just can’t take someone who has never managed anything but himself and put him in charge.

Thankfully, my ” I think, therefore it is” guy never became a commander.  Sadly, our nation is not so lucky.  The current healthcare debacle is a direct result of putting an “I think, therefore it is” guy in the White House.  Someone who has never run anything but his own life is trying to take charge of our lives.  His failure to take any interest in a process that will negatively impact the lives of millions demonstrates a complete lack of leadership.  He claims to be a visionary but the only vision he offers is a backwards look to the failed socialist policies of the last 100 years.

There’s no substitute for rolling up your sleeves and doing the hard work.  Managing without micromanaging.  Surrounding yourself with people who will tell you the truth not what they think you want to hear.  I pray it’s not to late.

Chapter 85, First Encounter

I’ll start off with a plug for my brother Tim.  Here’s the link to his interview with “The Blaze”.  It’s a bit lengthy, over an hour, but it’s interesting and entertaining and well worth the time spent!

http://www.theblaze.com/stories/2013/10/04/7-secrets-of-powerful-storytelling-from-one-of-americas-most-insightful-actors/

Last week a wrote a bit about the beginning of my career on active duty so I think it fitting to talk about the end of it.

In 1983 I was stationed at beautiful, tongue in cheek, Ellsworth AFB, SD.  Millions of Americans have made the pilgrimage to the Black Hills of South Dakota to visit Mt. Rushmore, and Custer State Park, and Deadwood, and Sturgis, and a myriad of other tourist destinations.  Not to mention stopping at Wall, SD, the most overrated tourist stop in America, for free ice water.  Folks comment on how lovely the tree covered hills are but that’s only because, on the way there, they hadn’t seen a tree for 400 miles! So, while millions of people have fond summer vacation memories of Rapid City, my take is a little different.

First off, tourist destinations mean high prices on everything, including restaurants and gas stations, during the tourist season and the locals have to pay the same prices.  I discovered during my first summer there that I was allergic to just about everything that grows there and, because the wind was always blowing at 25 miles an hour stirring up the allergens, there was no escape.  The Air Force would give me Sudafed and tell me to stay indoors in air-conditioning as much as possible.  Great, trapped inside when the weather was good but as soon as the snow started in August I could go outside and freeze to death.  And, yes, it did snow in both June and August while we were there!  Alright, I’m done whining.  I did get one wonderful thing in the state of South Dakota, my beautiful daughter Erin.

Since there was precious little else to do there, Peg and I jumped into volunteering at church and I was able to move up quickly in the flying squadron.  By the spring of ’82 I was a flight examiner and on the “S-01” crew which was the top crew in Stan/Eval.  It meant a lot more office work but, by regulation, we only had to sit alert 70% of the average alert time of the regular crews.   A huge deal.  So there I was, in a plum job.  I had done all of the career developing steps.  I had worked hard to get a great reputation and the next step was to maneuver myself into my next job at my next base. My only desire, that it wasn’t anywhere colder or drier.

At the time, the FB-111 was still in service in Strategic Air Command.  It was a supersonic, variable geometry wing bomber with a crew of two and, after talking to a couple guys in the squadron who had flown it, I decided it would be a good fit for me.  I had been fighter qualified out of pilot training so I met the requirements.  I got letters of recommendation from up the command chain, put my application package together, submitted it to Higher Headquarters and then waited  or the selection board to meet.  But then I got “the phone call”.

I’m not very good with names.  If you asked me to write down the names of more than 5 guys I flew with in 1983 I probably couldn’t do it, but there is one name I will never forget.  One name that opened my eyes to what unbridled, unchecked bureaucratic power can do to your life. The name is Kent Rindy.  And I say Kent Rindy with all of the derision with which Seinfeld said “Newman”.  Kent Rindy was an Air Force poster child.  He had left the active duty Air Force, was unable to hack it in the civilian world, so he came back in with his tail between his legs.  They made brochures and posters featuring him telling us that life on the outside wasn’t fulfilling and that staying on active duty was the only sane decision we could make.  He didn’t just drink the Koolaid, he invented a whole new flavor.  It was Kent Rindy who called me.

The conversation started off pleasant enough.  He said, “Our records show that it’s time for us to start the process of moving you to your next assignment.  Here’s what’s going to happen”.  Notice the lack of interest in what I would like to do.  He continued, “We have an excess of B-52 pilots right now and I need to fill some instructor slots at pilot training bases so I’ll be putting you in one of those.”  I was curious to see where he envisioned my career going so I asked, “So after three years of being terrified by students, where would I, potentially, go after that?”.  “Well”, he said, “since you haven’t had a northern tier assignment yet, we’ll send you to either Minot ND, Grand Forks ND, or Loring ME.”  In the Air Force’s eyes, South Dakota is equivalent to Florida.  Needless to say, I wasn’t impressed.  I answered, “I actually have some other ideas.  I’ve applied for the FB-111 selection board and if I don’t get that I’d like to instruct T-41 students at the Air Force Academy so I can work on a Masters in Aerospace Engineering.  I’m also filling out an application for test pilot school (Although I later found out I was too tall!)”.  I thought I had presented a convincing case for myself but I wasn’t prepared for his response.  The phone went quiet and then he said, “I see here, in your records, that your wife just had a baby.  It would be a shame if you had to spend a year in some cold lonely base in Korea away from your little girl.  I’m sure you won’t get into the FB-111 program, T-41s aren’t available to YOU and you’re going to take what I give you or suffer the consequences.” “CLICK”.  That was it, end of discussion.

The next month I went TDY to California for 6 weeks to participate in the contract validation program for the first full motion/visual B-52 simulator.  I called back to the squadron one week into the TDY and asked a buddy to check my squadron in-box.  Sure enough, there were orders for me to report to Del Rio, TX to become a T-38 instructor.  Old Kent knew I would be out of town so he cut the orders so I wouldn’t be able to turn them down by resigning from active duty.  I thoroughly enjoyed the TDY because I knew, since the orders weren’t presented to me personally, I would have a week after my return to make up my mind.  I walked into the squadron the day after I returned and there, displayed prominently on the bulletin board, was a poster begging pilots to volunteer to teach T-41s at the academy.  I took my orders and the poster to my squadron commander and told him the story.  he took it to the wing commander who called Air Force Personnel Center and was told that it was too late.  I should have told my career counselor I was interested in the position.  Go figure!  Also, after many calls by the Wing Inspector General to Headquarters SAC, it was determined that some “unknown” person had removed my name from the FB-111 application board database.  Had my name been in the database my orders to Del Rio couldn’t have been published until the board results.  Hmmm, interesting!

And there you have it.  My first experience, but certainly not my last, butting heads with bureaucrats who are way too big for their britches.  Remember, one of the answers in the top ten list of lies is: “We’re the government and we’re here to help.”  What percentage of dollars spent on welfare programs actually makes it to people?  27%, where does the other 73% go?  You figure it out!

Chapter 84, Heartless

Alright, I’m back in the saddle.  For those of you who care, Cotton Patch Gospel is going great with only three performances left.  Friday, 11 Oct @ 7:30 and Saturday 12 Oct @ 2:00 and 7:30.  If you have any questions, from the audience perspective, I’m sure Stan George will fill you in!  Thanks for coming Stan!

It occurred to me the other day that there is a large percentage of the population that has little or no understanding of how bureaucracies actually work and why they’re so potentially dangerous.  For the most part, you never really have to interface with them on a day to day basis until you start getting older or you work for an agency of the government.  Sure, we all have to deal with the IRS, state and local tax collectors, and the DMV, but you really can’t grasp the true nature of bureaucracies until you’ve aged a bit and run into the immovable force of the barely competent that makes up the federal government. Or as Dr. McCoy said it in Star Trek, The bureaucratic mentality is the only constant in the universe”.

As I’ve certainly mentioned before, I attended UPT (Undergraduate Pilot Training) at Laughlin AFB, Del Rio TX.  Peg and I became engaged a year before I started UPT and we decided it would be best if we set a date for the wedding after I graduated.  Her spanish skills are non-existent and we decided that I would have enough stress in my life without being a newlywed at the same time.  So, for the whole year of training, my input into the wedding planning involved talking to Peg on the phone every Saturday and dutifully agreeing with all of her wedding plans or, at the very least, saying “Does Hartman care?”  A rhetorical phrase I picked up from one of my instructors.  However, I did have one very critical function in the planning process and that was graduating on time.

At  the time I really didn’t grasp how easy it was to “wash back” a class and not graduate on time.  Even a minor injury could keep you from flying for several weeks and you’d find yourself delayed a month.  Bad weather, broken airplanes, busted checkrides, all of these things or combinations could wreak havoc with wedding plans but contingency planning wasn’t really part of our thought process.  Luckily, other than some really bad weather in January which forced us to fly 7 days a week in February, everything stayed on track for graduating on 4 August and an 11 August wedding date.  That is, until the bureaucracy stepped in.

There was a lovely woman who worked in the personnel office at Laughlin who had worked there for many years.  When you were about four months from graduation she would brief the class about follow on assignments and schools.  She was in charge of scheduling your life after UPT and she had figured out how to avoid all of the pitfalls of system and she had done it for decades for thousands of students.  I remember clearly her asking if there was anyone in the class that needed to take some leave after graduation before their next school.  I fully understood my role in the wedding plan so I rushed to the front of the room after the briefing and explained that I was getting married exactly one week after graduation and that I needed at least a total of two weeks off before my next school.  She smiled, congratulated me, thanked me for letting her know, and made a note.  I had fulfilled my duty, mission complete.

I think it was the first week of July when our orders came down.  I actually go mine before anyone else in the class and I was anxious to see how the next three schools would flow out.  I opened the manila envelope and panic set in.  She had, indeed, made sure that I was available for my wedding on the 11th of August, but she had scheduled me to report to survival school at Fairchild AFB, WA on the 12th of August.  A honeymoon of trudging through the woods and being smacked around in a POW camp with 30 other guys.  Good times!  I was, to say the least, a little perturbed.  I found the office of the lovely lady from personnel and I, the lowly 2nd Lt, politely asked her what had happened.  She looked up from her desk,  immediately recognized me, and then proceeded to tell me that it had worked out better for her scheduling to do it that way and that I could at least get married.  She said it all with a smile on her face and ended it with a curt “Sorry”.  Well, I figured, it is what it is.  I serve at the whim of the Air Force.  So, with my head hung low, I headed back to the squadron.  All the while trying to figure out how to break the news to Peg.

I guess I was a little distracted the rest of the day because my instructor, Bill (Buck) Vrastil finally asked me why I was so uncharacteristically forlorn.  I told him my sad story and he leapt from his chair and stormed out of the room.  Ten minutes later my flight commander and squadron commander called me into the office and asked me to tell them the story.  They had a similar reaction. As the squadron commander left the office he told me he was going to see the wing commander.  I tried to stop him.  I didn’t want to make waves. I didn’t want to buck the system.  I didn’t want the bureaucracy to get mad at me.  He told me something that I have taken to heart my whole career but which flies in the face of everything I’ve seen from the federal bureaucracy since then, “We don’t treat people this way!”.

Within an hour the wing commander and the “lovely lady” from personnel had both called me and apologized for what she had said and done.  My orders were changed.  Survival school was rescheduled.   And Peg got a honeymoon.  She was still stuck with me, but she got a honeymoon.

Now don’t get me wrong.  There are caring compassionate employees in all systems but the further up in an organization you get the less personal and compassionate it gets.  People become numbers.  Customers become liabilities and problems.  The desire to solve the problem the system was created to address becomes secondary as the bureaucracy becomes a self-perpetuating “career building” organization.  History has proven it time and time again.  Maybe altruism gets the ball rolling but careerism and empire building take over.

That is why socialized medicine cannot ever work.  The middleman will just get bigger and bigger and absorb into the bureaucracy what should be going towards medical care.  If you really think adding another layer between you and your doctor will cut costs then you might need to take advantage of some of your mental health benefits.

Chapter 83, Cotton Patch

It’s time for an apology.  I have been a very bad blogger.  I haven’t posted anything for a month and I’m sorry.  Now it’s time for excuses.

a)   I have a friend in the hospital who needed work done on his house before he comes home.

b)   Peg and I went on vacation to see my sister, and family, on Prince Edward Island.

And here’s the excuse that’s most interesting….

c)   This weekend I debut in my first foray into Musical Theatre.

As most of you know I have played in the Celtic band “Carnival of Souls” for many years.  Early this year we were approached  by Saltworks Theatre Company and my brother Tim, who is a critically acclaimed actor with Broadway and movie experience, with the proposal that the band be part of their production of Harry Chapin’s “Cotton Patch Gospel”.  For those of us old enough to remember, Harry Chapin wrote “Cat’s in the Cradle” and “Taxi”, just to name a few of his hits.  Sadly, he died tragically in a car accident in 1981 after writing the music and lyrics for “Cotton Patch Gospel”.  The words on his headstone are the first three lines of the last song in Cotton Patch:

“Oh if a man tried

To take his time on Earth

And prove before he died

What one man’s life could be worth

I wonder what would happen

to this world”

Those lines epitomize his life and passion and capture the essence of what “Cotton Patch Gospel” is all about.  It is a retelling of the Gospel story set in rural Georgia with Gainesville standing in for Bethlehem and Atlanta for Jerusalem.  It has been performed, poorly over the years, with huge casts but Saltwork’s production is centered around a single actor with the band performing on stage as both musical supporting cast and human backdrop.

“Saltworks Theatre Company is a non-profit, professional arts company which addresses the physical, emotional, and spiritual needs of children, youth, and families through the creation and performance of contemporary dramatic works”

If you’re in the Pittsburgh area for either of the next two weekends I encourage you to make the trip to Oakland and:

a)  Laugh like you’ve never laughed before.

b)  See me potentially embarrass myself in front of hundreds of people.

The music is fantastic and, more importantly, Tim is amazing.  (If you were at my retirement ceremony you’ll remember the best national anthem ever!)

That’s it for this week.  Shameless self-promotion.  Saltworks website is,  www.saltworks.org, and here’s the press release.

 

Cotton Patch Gospel

Starring Pittsburgh favorite Tim Hartman

PITTSBURGH (Sept. 19, 2013) – Saltworks Theater Company will present Cotton Patch Gospel by Tom Key and Russell Treyz with music and lyrics by Harry Chapin October 4-5 and 11-12.

 

Actor Tim Hartman, well-known for his portrayals in several Pittsburgh favorites including C.S. Lewis in William Nicholson’s drama, Shadowlands, will tell the story of this bluegrass musical with the help of his band of disciples, Carnival of Souls. The performances will take place at Saltworks, located inside Church of the Ascension, 569 N. Neville St, Pittsburgh, 15213. Tickets can be purchased now at www.saltworks.org or by calling 412.621-6150 ext. 204.

As this Gospel begins, they sing that “Somethin’s a-brewin in Gainesville.”  Herod is the mayor of Atlanta and the story follows a reverential retelling of the book of Matthew set in modern day Georgia.  The figures and their stories feel familiar, but the style, setting and tone in the “Cotton Patch Gospel” take a deep, Southern-fried departure from the King James version of the gospels.  The play, directed by Mark Stevenson, takes the Bible’s passionate intensity and directness for contemporary meaning without diluting the story that has moved millions.